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What the City of Joburg needs from you:
For many customers buying or selling is one of the biggest financial transactions they will ever be involved in.  While for some this might be an exciting time, for others the task is daunting as it’s filled with complex processes that, if not properly followed, could lead to serious delays.  In order for any pending purchase or sale to proceed smoothly it is critical to ensure that customers understand these processes. 


When you are selling your property there are three important steps to follow:

1.Apply for a Clearance Certificate

2.Finalise your account

3.Apply for a refund

In the property transaction process, the seller is responsible for the payment of municipal rates on the property; inclusive of electricity, water, sewer and solid waste removal (refuse) accounts.  Even if a tenant might have leased the property from a seller, outstanding municipal revenue service fees still remain the seller’s responsibility.  Transfer of ownership cannot be done unless all these accounts have been settled as per legal requirements.

How to apply for a Clearance Certificate:

Step one:  Fill out the Clearance Form
The appointed conveyancing attorney applies for a Clearance Certificate from the local municipality’s Clearance Department.  The Clearance Department will then check that the application form has been completed correctly before it is ‘date stamped’.  A ‘date stamped’ copy is given to the transferring attorneys.  To avoid any delays, it is very important that all the information supplied corresponds with the Council’s records.

What causes delays on my application for a Clearance Certificate?

•If not all the fields (spaces) on the application form are completed.

•Details such as the owner’s full name and surname, identification
  number and the ‘erf/stand’ number must correspond with the Council’s
  records.

•If your information does not correspond with the Council’s records there will
  be a delay.

•Should there be no valuation on the property, a query will have to be lodged
  with the Council’s Valuations and Rates and Taxes departments.

•All outstanding queries need to be resolved first.  Refuse (removal of solid
  waste), water and electricity charges and queries have to be lodged with
  Pikitup and the Valuation and Assessment Rate Department.  Similarly, if
  there were no sewer / water and / or electricity charges, then Johannesburg
  Water and / or City Power must be contacted.

•Remember to get a reference number every time you lodge a query.

Step two: Get the Clearance Amounts
Once the Clearance Department has verified all the applicable information, the attorneys are informed of the clearance figures.  If all the information is correct and there are no problems or queries, the clearance figures can be given to the attorneys within five working days of application.

Step three:  Pay the Clearance Amounts
The attorneys then arrange payment, which can only be done in cash or with an attorney trust cheque.  A clearance certificate is issued within 24 hours of payment.  The clearance certificate is valid for 60 days.  However, should there be any reason why the transfer of the property is delayed for a period of longer than 60 days, the attorneys have to re-apply for a clearance certificate.


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